Contact us

We're a small team based in Hisar. The fastest way to reach us is WhatsApp during daylight hours in India. We auto-respond within minutes and a real human follows up within 4 hours.

What to include in your message

  • Your booking ID (if your message is about a specific booking)
  • The phone number on your mytubewell account
  • A short description of the problem, plus photos/videos if useful

Auto-response template

When you message us on WhatsApp you'll see: “Hi! Thanks for messaging mytubewell. We've got your message and a team member will reply within 4 hours. If this is urgent (no water mid-slot), reply URGENT and we'll call you back.”